Privacy Policy

Last Updated: 25/11/2025

Vervatech (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your information when you interact with our website, services, and software solutions.

By using our services, you agree to the terms outlined in this policy.

1. Information We Collect

1.1 Personal Information

When you use Vervatech, we may collect:
• Name
• Email address
• Phone number
• Business name
• Billing details
• Account login details
• Information you provide during onboarding or support

1.2 Business Information

We collect data related to your business so we can set up automations, websites, or CRM systems. This may include:
• Client lists
• Booking details
• Service workflows
• Forms or submissions
• Business preferences

1.3 Usage Information

To improve the platform, we may automatically collect:
• IP address
• Browser type
• Device information
• Pages visited
• Interaction data
• Cookies and tracking data

2. How We Use Your Information

We use your information to:
• Deliver and maintain Vervatech services
• Set up websites, CRM systems, and automations
• Respond to support requests
• Process payments
• Improve performance and user experience
• Send updates, important notices, or service-related communication
• Ensure security and compliance with Australian regulations

We never sell your personal information.

3. Sharing Your Information

We may share your data only with:
• Payment processors (for secure billing)
• Third-party services required for automation or web hosting
• Contractors assisting with setup or support (if applicable)
• Legal authorities if required by law

All third parties we use follow secure data practices.

We do not sell, rent, or trade your information to marketers.

4. Data Storage & Security

We take security seriously. Your data is stored using encrypted, industry-standard systems.
We implement safeguards to prevent:
• Unauthorised access
• Loss or misuse of information
• Cybersecurity breaches

While no system is 100% secure, we follow best practices to protect your information.

5. Your Rights

You have the right to:
• Access your personal information
• Request corrections
• Request deletion (unless required for legal/accounting reasons)
• Opt-out of marketing communications
• Request a copy of your stored data

To exercise these rights, contact us at the details below.

6. Cookies & Tracking

We may use cookies to:
• Analyse website performance
• Improve user experience
• Save your preferences
• Track behaviour for internal analytics

You can manage cookie settings in your browser at any time.

7. Third-Party Links

Our website may contain external links.
We are not responsible for the privacy practices or content of these third-party sites.

8. Data Retention

We keep your information only for as long as necessary to:
• Provide services
• Meet legal or tax obligations
• Resolve disputes
• Enforce agreements

After this period, data is securely deleted.

9. Children’s Privacy

Our services are intended for business owners and individuals aged 18+.
We do not knowingly collect information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new “Last Updated” date.
Continued use of our services indicates acceptance of the latest version.